Archive for September, 2008

AOL’s Platform-A Offers Self-Service

Friday, September 26th, 2008

Platform AIn an effort to expand its reach along the online advertising inventory tail, AOL’s Platform-A, the largest ad network according to ComScore (with 171 billion uniques in July, and 90.4% reach), will be opening up its pool of advertisers to its self-service BidPlace platform, due in the first half of 2009.

With this move, Platform-A extends its display network to a wide swathe of publishers, and runs up against Google AdSense and AdBrite, both of which have given small advertisers the ability to target campaigns on their own. BidPlace will extend the demographic, psychographic, geographic and behavioral targeting platform currently available to Platform-A advertisers to BidPlace. Like with AdSense, BidPlace advertisers will be able to predict volume and spend based on their targeting strategy.

MIXX Conference – impressions and ideas

Wednesday, September 24th, 2008

MIXX 2.8 conferenceI just got back from attending Adweek’s MIXX Conference, which took place on Monday and Tuesday in New York. MIXX brings together marketers, publishers and agencies to discuss online media.  There was good conversation and some big ideas to chew on.

The first big thing to think about.  Awareness.  If there is a message that anyone cares about, they get it so fast from blogs that spending on building awareness is outdated.  Knowing the ten people to tell is king. The days of having to broadcast your message to all media outlets is gone; you just have to reach the most influential bloggers in your space, the bloggers everyone turns to. The message, if it’s important enough to them, will be disseminated to everyone that matters.

Big idea to chew on, number two (for publishers, ad networks, and just about anyone selling online ads): TV trumps online for ease. It takes too long to buy, run and manage an online campaign compared to TV—it’s much easier to spend a large amount of money on TV.  Google gave some data on the time it takes to spend a dollar on TV vs online.  For big money to move, it needs to be easy to spend the same or more in the same amount of time.  There is a big opportunity for scale and work-flow.

Big idea number three: creative ideas are plenty, but few can execute.  More money is going to high-end production of web content.  The hope is a viral hit with organic traffic.  There’s a big opportunity in ensuring that people show up to the party once it’s built.  

Which leads to big idea number 4: a sophisticated digital strategy has dependency on many platforms.  Take launching the new American Express Green Card (a made-up example).  The agency builds a sophisticated mini site with gorgeous video, and many interactive features. Some media needs to be purchased.  Hope to get the Yahoo home page.  Shit.  It’s sold.  Let’s see if MSN home page is available.  Really?  Damn.  OK, we’ll go with AOL.   PR folks embargo a release with bloggers.  Five secret clues are dropped.  Each one deciphered yields a number.  One person decides to send an SMS message to the number.  They get back a secret URL that expires in 15 minutes.  The bomb starts ticking.  The URL drops them on a video that is all black, with one message: “It’s coming!”, with a subtle American Express hologram in the letters. Someone clicks on the video and the message turns to a single pixel.  With each click a new pixel is added, until every pixel has been clicked.  It looks like…a jumbled puzzle.  Frantically the pieces are arranged.  Yes! Bono from U2.  In his instantly-recognizable Irish accent, he says that you and five friends are invited to a private concert for the first 20,000 people that signup for the American Express Green Business Card.  Everyone is going green.  Then you get three widgets to place anywhere you want with never-before-heard songs from U2—of course, the music videos are tastfully branded with American Express Green Card.  Plus…ringtones! Oh, and you get a limited edition Bono iPhone that plays video.  Sweet.  You show up to the concert and they want you to record the show to spread to all your friends.  But wait.  Steve Jobs walks out on the stage.  He pulls the iPhone from his pocket and types in the 5 numbers. There’s a live streaming feature that the code unlocks as well.  All your friends can go to the Apple site and watch the concert live as well.   And they can get the American Express Green Card which comes with a dollar donated to green causes for every dollar you spend on green products for your business at some of the coolest environmental retailers.  Ah, yes!  But the really cool part is the card is green.  Made from all recycled parts.  It never expires—so you don’t have to get a new card (that’s wasteful).  And your bills are all paperless.  A Facebook green community is launched that helps small businesses do their part.  Brought to you by you know who.  American Express sponsor Green Content Ideas on HubPages that pumps the Facebook app full of useful content.  Your smile widens. You get 2 million people to the website.  15 million people see the music vids.  Your database of SMS addresses has nearly 1 million. Solid gold.  20,000 people signup for the American Express Green Card in under a  minute.  Apple sells a bazillion new iPhones.  Live mobile video streaming takes off.  And the world is a better place.

The formula is simple, and yet complex.  Integrate a website, video, widgets, mobile, social apps and content into an immersive experience.  Collect emails, mobile numbers. Give as many exclusive items away as possible.  Creativity is easy.  Execution is priceless.

Is Web 2.0 rewarding poor quality?

Tuesday, September 23rd, 2008

Throw me a sheepAlan Patrick at Broadstuff has an interesting take on Tim O’Reilly’s sobering keynote speech at Web 2.0 NY last week. Tim O’Reilly warned that applications that focused on capricious novelty, like throwing sheep using SuperPoke on Facebook, or iBeer on the iPhone, are taking away the brainpower that could be solving mankind’s problems, like global warming and financial market meltdowns. A serious splash of cold water, ironically from the man widely credited with coining the term “Web 2.0″.

Alan’s inference was that Web 2.0 as it stands now can not support themselves through advertising alone: the pie just isn’t big enough for serious companies in the Web 2.0 space to carve out huge valuations for themselves when the behemoths, like Google, Msft, Yahoo and AOL, have garnered most of the ad spend.

He goes on to argue that poor quality content is a natural consequence of an everything-is-free market, which doesn’t reward high quality. This, of course, goes against Chris Anderson’s thesis, explored in depth in Wired in February (and one that he’s developing into a book, Free), that an advertising-based model is the future.

I disagree with Alan (and Tim) on a few points:

  • some of the sillier apps, like iBeer, are the fruit of developers testing the app markets. One dubious success can give an entrepreneur the cash, connections and confidence to pursue greater aims. Remember that one of Jimmy Wales’s first contributions to the world of online media was Bomis.
  • Google et. al. do eat up a big portion of the pie, but they are supporting ad income for a wide swathe of  Web 2.0 sites (Digg is supported by Microsoft ad revenue; HubPages, in large part, by Google, to provide just a couple of examples).
  • By almost all measures, the online ad pie continues to grow, despite overall ad spend shrinkage as economies tighten worldwide. This is because the wider move from offline to online in users’ habits outweighs ad budget contractions.

It’s not hard to feel Tim O’Reilly’s frustration. There are thousands of brilliant programmers whose genius isn’t readily apparent when we use one of their disposable, forgettable apps, and we do face considerable challenges that need some of the best minds to work on them. But I would argue that silly novelties are just one part of a greater phenomenon, in which people grow familiar with and appreciate technology enough to reward those who create it, and that greater trend is something worth feeling optimistic about.

Ad unit sizes and clickthrough rate

Friday, September 19th, 2008

MarketingSherpa has released the results of a study looking at the clickthrough performance of the most popular ad unit sizes:

clickthrough rate by ad unit size

In some ways, the general picture this data paints is not surprising:

  • the 300×250 medium rectangle is almost always placed contextually, juxtaposed with content. This is always a good strategy to get visitors to notice.
  • the 728×90 leaderboard is typically placed at the very top of the page, so it is one of the first things that visitors notice.
  • the 160×600 wide skyscraper is usually positioned in the navigation column, often below navigational/informational links or widgets. I’d suspect the performance of this ad unit has the widest variance (although I don’t have the data to say one way or another)

Although the 728×90 leaderboard signficantly outperforms the 468×60 banner, clickthrough performance is not solely a function of size. In fact, placement is probably a better indicator. Take a look at the YieldBuild Lab Heat Map to see the most common placements of ad units across the top 100,000 (by traffic) websites.

Ad optimization – how does it work?

Thursday, September 18th, 2008

Ad optimization has been enjoying growing attention in the media, as publishers seek to maximize the online ad revenue potential of their traffic. The continued growth of the contextual advertising mainstays, Google AdSense and Yahoo Publisher Network (YPN), alongside a proliferation of generalized and niche display ad networks, has given publishers plenty of options to mull over.If your goal is to maximize the total revenue of your site, here is a list of work you have to do:

  • Decide which ad size, color, and format ad to display
  • Choose the most lucrative ad network for each spot on each page, and deciding when is the best time to run it.
  • Pick the right location for the ads, which involves:- The right number of ads (avoiding a cluttered page)- The right mix of ads (ensuring different ads work well together)- Determining the point at which visitors will ignore the ads, and preventing it from happening.- Creating visibility across ad networks and monitoring performance

There are four variables that affect your ads’ performance (something we call The Four Pillars of Online Ad Optimization):

  • Ad Size: altering an ads dimensions can affect its performance, although bigger isn’t always necessarily better
  • Ad Format: background colors, border styles and colors, fonts, and other visual characteristic optimization can yield an over 10% improvement in performance alone
  • Ad Placement: where ad units show up, even at the pixel level, can affect performance, although some general rules (like keeping ads above the fold, and near navigational elements) will help most publishers
  • Ad Network: different ad networks will pay out differently, although each might have requirements for placement, caps and other restrictions that must be complied with

Because this is an exceedingly complex problem space, but there’s so much to be gained by solving it for your site, many publishers use YieldBuild, which does all this work automatically for them. Others prefer a more manual, hands-on approach, and instead try their hand at homegrown optimization, using either A/B or multivariate testing. There are rules of thumb, however, that will generally give you solid performance, although with plenty of room for additional gains by using YieldBuild or a rigorously-applied optimization program. Here are some rules of thumb—tailored for AdSense, but that have pointers that will work with any ad network—that will help you get started:

 And, if you’re using a popular forum or blogging platform, take a look at these specific recommendations:

Behavioral data exchange – a way to legitimize behavioral targeting?

Tuesday, September 16th, 2008

BlueKaiBehavioral targeting has been one of the most promising avenues explored to optimize online advertising efficiency. Some behavioral targeting ad networks, such as Revenue Science and Tacoda, have built a business model around identifying web visitors’ browsing patterns (and implied interests and buying intents) and delivering relevant ads.

Because privacy concerns continue to percolate through the industry (both NebuAd and Phorm have battled privacy advocates, mostly because both firms have collaborated with ISPs to gather user data), there has been plenty of discussion about how to achieve the promise of BT without it spiraling into a PR nightmare for the ad networks involved. One company seems to have a solution, by decoupling user behavior data from ad serving.

Startup BlueKai, founded by some ex-Revenue Science folks (they are based in Seattle, as is RS), has developed an behavioral data exchange, in which aggregate user data can be bought and sold by advertisers and Web publishers. It is similar to list aggregators in the offline world, although, because the data is far richer and more reliant on behavioral data than demographic, user lists can be sliced and diced in many more ways. Buyers effectively buy a cookie associated with a profile targeted by the buyer, who might have searched for a certain class of product or service of interest to the BlueKai client.

Data on users who have visited video sites, or looked for information on hybrid cars, can be collated and sold, for instance, to video ad networks or online car retailers, for instance. In fact, Autobytel and Tremor are two of BlueKai’s first partners.

How does BlueKai avoid trespassing on privacy concerns?

  • user data can not be resold
  • user data expires within one month of purchase
  • users can manage their individual profiles, granting full opt-out privileges, by accessing a registry hosted by BlueKai
  • users who do participate are rewarded by a donation to a charity

Tremor’s and Autobytel’s experience using BlueKai will likely be watched carefully. Regulators’, and their constituents’, sensitivity around advertiser overreach won’t necessarily make BlueKai’s sell particularly easy.

Google-Yahoo deal and antitrust questions

Friday, September 12th, 2008

Yahoo Google Department of Justice (DOJ)The Google-Yahoo deal announced three months ago is running into some trouble, from advertising trade associations that contend that the deal violates U.S. antitrust laws. They got the attention of the U.S. Department of Justice, who hired veteran antitrust attorney Sanford Litvack to review the evidence and see if the DoJ has case with which to block the deal. As was the case when the DoJ went after Microsoft a decade ago, murmurs have started bubbling through the blogosphere that Google is simply too successful for its own (or, rather, our collective) good.

What exactly is the case against the deal? It’s useful to remind ourselves why antitrust legislation exists. It’s not to punish successful companies. It’s in place to prevent companies with considerable market power from harming both consumers and entrepreneurs. A monopoly can use its dominant market position to charge more to consumers because there aren’t enough competitors to bring down pricing to market-determined levels. And a monopoly can exert its power to shut entrepreneurial competitors—which usually act as the wellspring of innovation—out of the market. The end result of unrestricted monopoly is a reduction in market efficiency, and, more long-term, the technological decline of an industry where the dominant player sees more benefit in muscling out competitors than investing in innovation.

Whether this scenario is the case with respect to Google remains to be seen. But as it’s portrayed by the litigants, Google already dominates the search advertising market, and working with Yahoo brings no. 2 into its fold. Google is not known for transparency with respect to how much of a cut it takes from advertisers, the gap between what advertisers pay via AdWords and what Google pays out to publishers via AdSense. Competitive forces would force Google to pare down its share to a minimum, in order to entice advertisers to spend with them. But without viable competitors, Google can take as large a chunk as it wants, and advertisers will simply have to pay to play.

How much does Google control?

  • A study by Attributor in March shows Google serving ads on 35% of ad-supported Internet traffic (double that if you include DoubleClick).
  • Our own survey of the top 100,000 sites by traffic shows about 60% of ads on the front page are served through Google.
  • Search advertising is projected to be a $10.4 billion market this year, and continues to enjoy double-digit growth rates

The months ahead will see a decision by the DoJ on whether to pursue action against the Google-Yahoo deal. Then we’ll see whether the US government sees Google’s future growth as fueled by its own (or acquired) innovation or deft strategy, or through limiting inroads to the sizeable search ad market to its competitors.

Ad locations – YieldBuild Lab’s Heat Map

Wednesday, September 10th, 2008

Yoni Baciu, one of YieldBuild’s engineers, has overlaid imprints of 20,000 ads randomly selected from the Web’s top 100,000 Websites (by traffic) on one blank slate. The result is YieldBuild Lab’s Heat Map which renders the most popularly-selected positions on a Web page with a brighter red glow.

YieldBuild Ad Heat Map

What does the Heat Map tell us?

First, header position ads, and sidebar ads (particularly on the right side), are popular, and ad density also decreases as you go down the page. The darkest portions of the Heat Map are to lower-left.

This is not to say that this a protocol for placing ads if you want to maximize performance. Generally, ads should be within a users’ line of sight, close to navigation elements, and embedded in read content. But site-specific recommendations are usually the result of careful testing (or implementation of YieldBuild, which finds the best-performing regions for each page algorithmically).

Interesting, Google’s own recommendations for AdSense publishers suggest heavier weighting towards the top of content (although not necessarily the header) and also favoring the left more than the right.

If Google’s recommendations for AdSense publishers prove to be generally true for publishers using other networks as well, then that darker-red zone to the middle-left probably presents some opportunity to increase revenue, although without YieldBuild or testing, there’s no way for a publisher to know.

Robin Good talks to Paul Edmondson

Tuesday, September 9th, 2008

Master New Media’s Robin Good spoke with YieldBuild CEO Paul Edmondson recently, and posted the video of his interview with Paul Edmondson on his site. They cover what YieldBuild is, how it benefits publishers in terms of its ease of use and performance, why ad optimization like this matters, and how YieldBuild compares to Pubmatic and the Rubicon Project.

For a full transcript, see Robin’s post.

Online advertising by presidential candidates

Friday, September 5th, 2008

Both of the conventions are over, and the US electorate has only two more months of campaign misery to endure. Television commercial spots attacking Obama and McCain will saturate the airwaves from now until early November. Those who’ve gotten sick of it all could turn to the Web, but even that is no longer necessarily a safe haven from partisan mudslinging. The election which has embraced online social networking has also been a boon to contextual advertising, particularly Google.

Here are some interesting figures on the campaigns’ spending and performance on online advertising:

  • The majority of Obama’s online ad spend—59%, or $3 million—from January through July of this year, was spent on Google ads. Yahoo followed with $618K, and local advertiser Centro a bit more than half a million dollars. [ClickZ]
  • ComScore data shows that for the first half of this year, the Obama campaign paid for 12 times as many display ads as the McCain campaign. [MarketWatch]
  • Nielsen Online data points to heavier spending by the McCain campaign on search advertising compared to the Obama campaign. June saw 7 million search ad impressions from McCain, and 1.15 million from Obama. [National Journal] The gap widened in July, when McCain paid for 15.1 million search ad impressions, while Obama barely budged at 1.2 million. [WSJ]
  • ‘Typo-squatted’ domains (like barckobama.com or johnmcain.com) are squirreling away online spend. A Symantec study showed that 47 of the 160 misspelled variants of Obama’s site were held by typo-squatters. [AFP].

Naturally, advertising is only one part of the candidates’ presences online, but growing spend demonstrates both its effectiveness and the growing traffic directed at the two candidates.